Kalyana Aesthetics Ltd –
Terms of Business & Privacy
Welcome to www.kalyanaaesthetics.co.uk, the official website of Kalyana Aesthetics Ltd. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.
1. About Us
This website is operated by Kalyana Aesthetics Ltd, a UK-based aesthetics business offering treatments, consultations, and products for purchase.
2. Services and Products
We provide:
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Online booking of treatments via the That Time system.
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Sale of skincare and wellness products.
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A subscription option for our mailing list.
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General information about our services and products.
3. User Responsibilities
By using this site, you agree:
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Not to use the site for unlawful or fraudulent purposes.
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To provide accurate information when booking appointments or purchasing products.
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Not to attempt to gain unauthorised access to any part of the website.
4. Appointments and Cancellations
All appointment bookings are managed through our booking partner That Time. Please refer to their terms for cancellations and rescheduling. Late arrivals or no-shows may be subject to fees.
5. Payments
We accept payments via PayPal and other approved payment methods. All prices include VAT where applicable. Your order is only confirmed once payment has been successfully received.
6. Returns and Refunds
All products sold through our online shop are offered on a Business-to-Business (B2B) basis. As such, consumer rights such as the 14-day cooling-off period do not apply. Returns and refunds are subject to our separate B2B Terms & Conditions, which can be reviewed here . Clients purchasing as part of a business transaction are responsible for ensuring that items are suitable before purchase. Digital downloads, training materials, and any services provided are non-refundable once accessed or delivered.
7. Intellectual Property
All content on this site, including text, images, logos, and branding, belongs to Kalyana Aesthetics Ltd and may not be copied or used without permission.
8. Liability
We take care to ensure the accuracy of all information on this site but make no warranties as to its completeness or accuracy. Kalyana Aesthetics Ltd is not liable for any indirect or consequential loss.
9. Changes
We reserve the right to update these terms at any time. Changes will be posted here, and your continued use of the website signifies your acceptance.
Privacy Notice
Your privacy is important to us. This notice explains how Kalyana Aesthetics Ltd collects, uses, and protects your personal data.
1. Who We Are
Kalyana Aesthetics Ltd
Website: www.kalyanaaesthetics.co.uk
Email: info@kalyanaaesthetics.co.uk
Company registered in the UK.
2. What Data We Collect
We may collect the following personal information:
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Name, email, and phone number (when you book, contact us, or subscribe)
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Address and payment information (when making a purchase)
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Skin and treatment preferences (if shared in forms)
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Cookie and usage data (via analytics tools)
3. How We Use Your Data
We use your data to:
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Process bookings and orders
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Communicate updates and newsletters (only if opted-in)
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Provide customer service
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Improve our website and services
4. Sharing Your Data
We may share your data with:
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That Time (our booking provider)
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PayPal (for payments)
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Email newsletter service providers (e.g., Mailchimp, if used)
We do not sell your data to third parties.
5. Cookies
We use cookies to track usage and enhance the user experience. You can control cookie settings via your browser.
6. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold
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Request correction or deletion
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Withdraw consent to marketing
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Lodge a complaint with the ICO (www.ico.org.uk)
7. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined here, or as required by law.
8. Contact Us
If you have any questions or concerns about this notice or how your data is used, please contact us at info@kalyanaaesthetics.co.uk.